Why PC Networks?

Cruise Software runs on networks of personal computers, using Microsoft Windows network and a Microsoft Windows NT as the server. This is the best technology available today and we use it because it maximizes what you can do with your computer investment.

Not just a Point-Of-Sale System

Many companies will try to convince you that the expensive hardware you must purchase from them can only be used to run their POS system. At Cruise we recognize that this is simply a waste of money. Since most new commercial software development is being done on PC’s this gives you a world of other products you can use on every computer in your store.

Here are some examples of the other things you can do with that same hardware that Cruise operates on.

House Estimating Computer Aided Design
Sign Making Word Processing
Spreadsheets Vendor Catalog CD's
Cabinet Estimating Payroll

Virtually every new product you read about in the trade journals runs on PC’s.

Cruise Knows PC Networks

We at Cruise Software understand the needs of a working operation like yours. We have developed a solution that helps you in the every-day problems and opportunities you face. We also understand that there are other things you would like your computer to do. By using personal computers we allow you the flexibility to have each computer doing specific jobs for you. Your book-keeper could be doing financial analysis using Excel while your estimator is using Monticello Software to run a take-off on a house. The kitchen department might be using 20/20 or Autograph to show a customer what their dream kitchen would like while another person is making crisp laser printed signs for your upcoming sale.

All of these things can happen on the hardware you use to run Cruise Software, and since we know your business we are happy to point out areas you could be using these kinds of technologies to help your store compete.

Laser Printing

Cruise supports only laser printing. This gives you the most flexibility and offers the lowest forms cost possible. You have no forms except for checks. All quotes, purchase orders, sales orders, and a host of other forms are printed on plain white paper. This allows you to print signs, purchase orders, price stickers, and estimates all from the same printer.

System Mail / E-Mail / User Status

 Two of the features in Cruise Software are E-Mail and System Mail. E-Mail is the ability to send messages to any person on the Cruise network at any time while in the Cruise System. If you are in the middle of a sale and realize that you are out of literature on your storm doors you can simply press a key and mail the person that is in charge of getting more literature. It is a powerful feature that will surprise you how much you use it.

More than just E-Mail

Cruise goes beyond traditional E-Mail. You can set up the system to System Mail you when certain events happen. For instance, Cruise will automatically mail you when a sales person tries to sell a product below the margin you specify. This happens on estimates as well as sales helping you identify problems as they are happening not days or weeks later.

Here are some of the things that Cruise will System Mail you about:

Sell item at except margin Negative inventory count
New sales account added New inventory product added
Invalid product sold Return over certain value
First time charge Unapplied payment made
Cash Drawer Over/Short Credit Limit Override
Special Orders Received

Track where your people are

With Cruise you can also throw away your old-fashioned time clock. Every station on the Cruise network becomes a time clock where people can punch in and out. Beyond being able to figure the number of hours people have worked with the touch of a button you can also tell whether a person is in the store or not. When the phone rings and they asks if your outside sales person is in you can tell them that they are on a job site right now simply by looking at their status in Cruise. From there you can leave a message for them. It’s a real time-saver and just another way that Cruise is working for you to help solve the problems you face every day.

 

Customer mail

How many times have you had a customer call and say "When George comes in tell him to get me an extra paint brush." With Cruise you can simply mail that message to the customer’s account and when any sales clerk goes to make the sale that message will appear.

Special Orders

 A great way to increase sales without increasing inventory is Special Orders. Many Cruise members report that special order is over 20% of their business. Cruise offers you a great way of placing, tracking, and selling special order products.

Helping your sales people

How many times in the last few months have you heard these questions?

    • "How much do we give off of Larson storm doors?"
    • "Who do we get steel doors from?"
    • "What is the discount for Stanley doors again?"
    • "Did the shutters for Dave Shepler come in yet?"
    • "When are the shutters for Dave Shepler due in?"

This is information that a good computer system should be able to give your sales staff quickly and easily and Cruise does.

Availability and Pricing Information

Simply type in the product you are curious about in plain English, like steel doors, and you will see the screen below.

This shows the vendors you specify to buy steel doors from and the discount you give to customers from their prices. You could include information like catalogs and any other special information you wanted your sales force to have.

There is also another screen for your purchasing group that shows cost multipliers and other information about how you buy it.

 

Ordering Special Order Products and Tracking Them

The order can be set up through the main sales screen of Cruise. You can order products on the same special orders from different vendors, with different due dates and assign each a seperate purchase order number.

You can then lookup the sales order by the customer last name and see if it’s been received or not. If not, it shows you the date it is due. Once the merchandise has been received from the vendor it automatically switches the order to received. When it is received it also mails the sales person whos order it is that a special order came in for that customer.

Below the sales person (TSH, in this case) is being notified that the Panel Doors he ordered for Harvey and Son Construction have just arrived.

Read Mail Sent to TSH

+------------------------------------------------------------------------------+
¦ Select the Message You Want to Read.                                          ¦
¦------------------------------------------------------------------------------¦
¦ Urg From Subject                                             Date     Time Read|
¦------------------------------------------------------------------------------+
¦ N ¦    ¦WWW - Vendor Communication Status                 ¦05/27/98¦11:33am¦N |
¦ N ¦    ¦WWW - Inventory Margin Exception Alert            ¦05/07/98¦ 4:08pm¦N |
¦ N ¦    ¦WWW - Over/Short                                  ¦05/01/98¦ 3:09pm¦N |
¦ N ¦SYS ¦Received Panel Doors for Harvey & Son Constructio¦06/08/98¦ 9:50pm¦Y |
¦ N ¦SYS ¦Received Cherry Cabinets for Heather Harvey       ¦03/06/98¦ 9:21pm¦Y |
+------------------------------------------------------------------------------+
       Enter - Read Message          F8 - Mark Message Unread

When the sales person reads his message it looks like this.  Notice that Cruise gives the sales person this customers phone number.  This makes it even easier for the sales person to contact the customer right away and let them know their order is in.

Read Mail Sent To TSH
To: TSH        From: SYS          Date: 06/08/98       Time: 9:50am    Read: Y

Subject: Received Panel Doors for Harvey & Son Construction

+------------------------------------------------------------------------------+
¦Cruise received the following special order for your customer:                 ¦
¦_____________________________________________________________________________ ¦
¦ Order for: HARVSO Job: 1                                                      ¦
¦ Customer name: Harvey & Son Construction                                      ¦
¦ Order date: 05/23/98                                                          ¦
¦ Order number: 264781-1                                                        ¦
¦ Recd date: 06/08/98                                                           ¦
¦ Recd from: Georgia Pacific                                                    ¦
¦ Cust phone: 765-463-9547                                                      ¦
+------------------------------------------------------------------------------+

      ESC - Go Back, F5 - Reply, F7 - Delete, F9 - Print, F10 - Next Message

You can even print out special order tags to put on the merchandise to make it easier to find when the customer comes in.

Sales

Everything starts with a sale. Cruise lets you put information at the fingertips of your people. They can quickly search your inventory by description. Estimators have a flexibility in pricing that is hard to imagine. Your cashiers can bar-code scan not only the products but also the special order tags for customers. In short we have put a lot of thought into what needs to be available during the sale and we think it shows.

Finding the product

There’s nothing more frustrating than knowing you have a product but not being able to find it. In Cruise we give you the ability to find a product in a number of ways. Probably the easiest is what we call Hyper-Search. This technology allows you to find products by partial descriptions. So typing in WATER HEATER would find all of the water heaters in your store. It is amazingly handy and so fast you won’t believe it’s looking through tens of thousands of products.

Knowing the product

It’s getting more difficult to find good, reliable sales people who know a lot about your products. Cruise helps you by allowing an unlimited amount of notes on each product. This lets you leverage your key people by having them enter the information that would be helpful in selling a product on that product’s notes.

Selling more products

We also allow you to enter suggested products for each inventory item. So, if the customer orders a can of paint it might suggest drop clothes, paint brushes, and thinner. It waits until the end of the sale and totals all of the products and then encourages your sales staff to make an add-on sale.

Tracking Estimates and Quotes

Since Cruise requires a name and address to store an estimate, it makes it easy to follow up on quotes. You can type notes in the middle of an estimate to help split the order into more readable sections and swap lines around easily.